These controversies regarding the relationships amongst citizenship pressure, OCBs and CCBs may be due to ways that OCBs are calculated. In the literature, OCBs have frequently been defined as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are not able to discover the behavioural motivations underlying OCBs1,eleven. https://www.youtube.com/shorts/ZsO9iQ1SGS4